As opposed to business practices of the previous decade, which encouraged the expansion of resources, we have found through our experience that it is now to a business' benefit to minimize their overhead costs by the most logical means; minimizing employee cost. Outsourcing has now become standard practice for business in terms of IT concerns.  Commport has strived to take advantage of this shift in thinking, providing SaaS systems for most any service required by small and large businesses alike with encouraging results.