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Written by Scott Koegler   
Monday, 12 May 2008

ImageWe've been tracking a discussion about metrics , and how to evaluate the cost/benefits of EDI for the last several weeks. Several readers have weighed in on the subject, and while there is plenty of food for discussion, there is still very little in the way of solid experience being offered.

This seems a little strange to me, since I know there is an active market in new implementations, and possibly even more activity in upgrades and outsourcing. With such an analytical community of EDI practitioners, it seems that some serious evaluation has been done, if only to justify expenditures to management.

Here's what I think is important to creating a set of guidelines, and a fill-in-the-blank analytical process. You may think there should be more or fewer items, and more or less detail. But here's my start on the process. Your task at this point, is to show me where I'm right, and where I'm wrong.

Cost items:

Software:
  • Purchase costs
  • License/maintenance fees
  • Consulting fees

Staffing:
  • Internal staff
  • Contract staff

Hardware:
  • New acquisitions
  • Updates/upgrades Maintenance

Connectivity:
  • Internet connections
  • VAN charges

Trading Partner:
  • Chargebacks
  • Penalties
  • Testing

Let me know what I left out, and what is off track. Have you found that there are differences between self-sourcing and outsourcing? Where are the most significant differences?

Let me know by leaving your comments in the Comment section (below), and thanks for your participation.

Scott Koegler
Editor, ec-bp.org
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