| Scanning and Packing - Myth or Reality? |
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| Written by Scott Koegler | |||||||||||||
| Monday, 15 September 2008 | |||||||||||||
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I've spoken with a few of you regarding automation of a wide variety of tasks that are generally considered to be part of the normal sequence of doing business. One such process is the so-called, pick/pack/ship function. While it's certainly standard fare for any business selling tangible goods, it's also one of those areas that can be time consuming, error prone, and deadline sensitive. Have you found a better way to handle this process? Here's the process as it's been described to me:
Obviously, many companies have some or all of those discrete steps automated in some way, and some companies have the entire sequence automated and integrated. But, from what I hear, those that have automated processes, tend to be the larger organizations that couldn't operate without a systematized and automated approach. Smaller organizations that are able to handle their shipments using more manual processes, may be less motivated to automate. To check the state of automation, I called Nancy Brehmer, OEM Manager with InsiteSoftware Solutions, a developer of applications that address exactly this kind of process. I asked Nancy to identify the sticking points in this process. Nancy said that it may be difficult to identify exact time or cost savings that automation might deliver, particularly because every situation is different, and companies implement varied applications to accomplish different levels of integration. But, according to Brehmer, "There are some common problem areas that we know automation can help to eliminate." Those include:
These benefits are achieved by integrating the inbound EDI data with the ERP system, and with the shipping function, in a sequence I've heard described as the "Scan and Pack" process. The trick here is to connect the bar code scanner used to pick orders, with the shipping and EDI processes that collect the product and shipment information on their way out the warehouse doors. While this sounds like a great solution to a manual problem, I'm wondering how realistic it is to find a set of software that delivers on the promise. If you've implemented something like this, or know of one, let me know.
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